8 Reasons StratusLIVE™ is Built on MS Dynamics CRM
Great bottom line results begin with front line people. By giving your staff the right tools to boost their productivity and increase their impact, they can drive your nonprofit to achieve your goals and generate maximum return on your donor interactions and campaigns.
The top reasons we chose Microsoft Dynamics CRM to create our world-class StratusLIVE constituent relationship management and campaign management solution are:
1. Value
When considering costs—including licensing, services, training, deployment, administration, and maintenance–customers, press, and industry analysts regard Microsoft Dynamics CRM as one of the best values in the industry. See #4 below.
2. Productivity
Microsoft Dynamics CRM helps increase productivity and creates a connected organization that is equipped to please your constituents. The result is a the creation of a compelling and engaging relationship with donors that sets your nonprofit organization apart.
3. Familiarity
Microsoft Dynamics CRM provides you with a powerful set of CRM capabilities right within the familiar Microsoft Outlook application.
4. Innovation
Microsoft Dynamics CRM is recognized for category-leading capabilities by:
- The Forrester Wave™: CRM Suites Customer Service Solutions, July 2010.
- The Forrester Wave: CRM Suites for Midsized Organizations, June 2010.
- The Forrester Wave: CRM Suites for Large Organizations, June 2010.
- Gartner Magic Quadrant for CRM Customer Service Contact Centers, April 2010.
- Gartner Magic Quadrant for Sales Force Automation (SFA), July 2010.
5. Microsoft Office
Microsoft Dynamics CRM works seamlessly with Microsoft Outlook and Microsoft Office productivity tools so your CRM professionals do not have to learn new applications and can be instantly productive.
6. Business Insights
Microsoft Dynamics CRM provides your users with a multitude of business intelligence and data visualization capabilities that they can use to instantly get accurate, up-to-date information – revenue forecasts, targets, campaign goals, donor diving motivation and history – to drive revenue growth.
7. The Cloud
Microsoft invests over $2 billion dollars in cloud infrastructure every year. Microsoft Dynamics CRM is one of the quickest and easiest ways for your business to take advantage of the cloud and cloud economies, including reducing systems management and maintenance costs as well as paying only for the capacity you need. Additionally, to ensure your CRM system is always available, Microsoft provides a financially backed service agreement to give you piece of mind.
8. Partner Network
StratusLIVE can help you get your integration of add-on solutions up and running quickly. And if you need additional expertise, Microsoft possesses one of the world’s largest networks of professional services and third-party applications to complement your StratusLIVE and Microsoft Dynamics CRM investment.