We’re experts at getting busy nonprofits up and running quickly, so you can get the most out of your StratusLIVE for Fundraisers software from day one. Our services team brings a wide depth and breadth of experience, and since we focus solely on the needs of the nonprofit community, we speak your language. We take a highly collaborate approach with each nonprofit, offering a full portfolio of services from comprehensive data conversion and migration services to process optimization and training.
Bottom line: You stay focused on your mission, not on technology.
With StratusLIVE for Fundraisers, there’s no software to download, no extra hardware to buy. We’ll walk you through the implementation process every step of the way.
When a new client has selected StratusLIVE for Fundraisers software, the next step is the Implementation Project. While focusing on the specifics of your organization, we walk you through the process using a combination of your organization’s needs and our years of expertise. Implementation Projects usually have five steps.
You’ll not only save time, you’ll free up staff to focus on higher-level tasks and priorities.
Training & Initial Support
During the implementation, and for 30 days after the “go live” date, the StratusLIVE Implementation team will provide hands-on training and support to make sure your staff is comfortable with daily use.Other StratusLIVE training and support options include:
- More than 70 free training videos
- StratusLIVE for Fundraisers user guides
- Zendesk support ticketing system
- Optional hands-on live training sessions
- Follow-up process reviews after system testing
- CRM and StratusLIVE for Fundraisers administration training
- Countless Dynamics CRM books and online resources
Project-Based Data Analysis & Enrichment
Busy nonprofits, by the very nature of their work, collect large sets of data over extended periods of time. The question is: How can you leverage this data to become real information that advances your mission and goals?
Let us put our extensive data modeling and analysis experience to work for you. We can help you aggregate, analyze, and build a solid, more effective strategy using the information you already have.
- Gift and Program Analysis
- Marketing and Donor Segmentation
- Multiple-Value Data Cube Visualizations
- Churn Analysis
- Batch Agency Validations
- Address Verification and Standardization